CRM Group Mail - FAQ

CRM Group Mail


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    [ CRM Group Mail ]

    [ FAQ ]

    • What can CRM Group Mail do ?
    • Can CRM Group Mail import Mainling List?
    • How to use Direct-mail Mode ?
    • How to determine DNS server address?
    • How to use SMTP send mode?
    • How to call tom@server.com as 'Dear Tom'?
    • Can I save my settings and run the sending project next time?
    • Can I send emails anonymously?
    • What's the difference between the Trial Version and the Registered Version?
    • Is it safe to pay via internet?
    • How to get program updates?


    • What can CRM Group Mail do ?

    • CRM Group Mail is popular bulk mailer (bulk email sender), great solution for e-marketing. It is newly developed on the basis of many other bulk email sending software, integrating their strengths but giving up their weaknesses. The bulk email sending speed can reach a rate of over 5,000 emails per minute.

    • Can CRM Group Mail import Mainling List?

    • Yes. You can import/export your mailing list as CSV file.


    • How to use Direct-mail Mode ?

    • To use To send emails in Direct-mail mode, you may manage the settings as follows:

      • Use default DNS server. You need to do nothing. CRM Group Mail will pick up your local DNS server by itself.

      • Specify a DNS server. In case you want to change to a faster DNS server or CRM Group Mail fails to pick up local DNS server, you may specify a new DNS server.


    • How to determine DNS server address?

    • Local DNS server. Generally, CRM Group Mail can sniff local DNS server automatically. In case it fails, you can specify the DNS server manually.

        a) for Windows 95/98/ME users. Click Start->Run. Input 'WinIpcfg', and press Enter key. You can see the present TCP/IP info from where you can find DNS server address.It shall be a valid IP address like '123.12.11.111'.

        b) for Windows 2000/XP users. Click Start->Run. Input 'CMD' and press Enter key.Now you come into DOS mode. Input 'ipconfig' and press Enter key. You can see the present TCP/IP info from where you can find DNS server address. It shall be a valid IP address like '123.12.11.111'.


    • How to use SMTP send mode?

    • If you like to select one smtp server to send your emails, you shall Input the SMTP host and its port number. And Most SMTPs now do not support anonymous login. It is recommended that you use a legal email account of the SMTP you employ.

    • How to call tom@server.com as 'Dear Tom'?

    • Namely, how to customize your mass emails.
      You can compose personalized emails with CRM Group Mail easily. Personalized information can be added to From, Subject and Mail Body. The Customize Wizard can help you to do so.

      1. Click on the shortcut tool button or click from menu to call up Customize Wizard;
      2. Select the information you like to add;
      3. Click on 'insert' to add personalized information;

      click here to view flash tutorail about how to customize emails.

    • Can I save my settings and run the sending project next time?

    • Yes. After you have finished designing your project, you can click the button [Save as...] to save your setting. Next time, you can click the button [Import Project] to load your project.

    • Can I send emails anonymously?

    • Yes. You can write what ever email address as the mail sender in Direct-mail mode. The only condition for the mail sender is that it shall be grammatically correct. e.g. abc@abc.com.
    • BUT, don't abuse it for spam!

    • What's the difference between the Trial Version and the Registered Version?

    • For the trial version, you just can send 30 emails in every round.
    • Registered users can send unlimited emails and enjoy free technical support & updates for life time.

    • Is it safe to pay via internet?

    • Yes. We provide the latest encryption technology of 128 bit.

    • How to get program updates?

    • If you have purchased this program, we will inform you immediately when updates come out.
    • You may also get the information from our website.
    • Or send email to support@fast-bulk-email.com or service@service-1.org for details. ( We are a member of service-1.org, one famous Internet Service provider. )

    [ FAQ ]


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