When do tickets go on sale?

• Tickets will go on sale at 9am on Sunday April 3rd, 2005.

What do tickets cost?

• Weekend tickets will cost £125.00 plus £4.00 booking fee and £4.00 postage and packing.
• Day tickets are not available, unless you are a local resident wanting to come on Sunday.

Where and how do I buy tickets?

• Tickets will be made available for online sales through the website address –www.aloud.com. You will be able to go direct to the online ticket sales site, or by a link from the official Festival website www.glastonburyfestivals.co.uk. Glastonbury Festival will endeavour to cancel all bookings made using multi-hit software or programs. Festival organisers want to ensure that all those who wish to be at Glastonbury 2005 have a fair and equal chance of becoming a ticket holder.
• Tickets will also be sold through the telephone ticket line 0870 165 2005. There is a queuing system for telephone sales, so be aware you will incur additional telephone charges at national call rate as you wait your turn.
• If tickets sell as quickly as in 2004, it is expected that the majority will be sold online, so that is likely to be your best bet!
• No other sites or agencies will be allocated tickets.  Any other companies claiming to sell Festival tickets are bogus.

How do I pay?

• Payment by card for UK sales (both online and by telephone) will be by the following debit cards only - Visa Debit, Visa Electron, Switch/Maestro Domestic and Solo. Credit cards will not be accepted for UK sales. (For the purpose of ticket sales the UK includes Northern Ireland, the Isle of Man and the Channel Islands.)
• Postal orders and cheques raised by either a building society or a bank (as a Bankers Draft) will also be accepted as payment on the telephone ticket line. Please note personal cheques cannot be accepted.
• When you confirm your order you will be given a reference number. Cheques or postal orders, together with that reference number, must be received by the ticket agency within five working days of the sale.  The address of the ticket agency is Wayahead, The Hollows, St James’ Street, Nottingham NG1 6FJ. Cheques must be made out by the bank or building society to “Glastonbury Festival 2005 Ltd”. 

How will I know if I have a ticket or not?

• When purchasing online, you will be sent a confirmation email by See Tickets with a reference number, and when purchasing by telephone you will be told a reference number – write it down and keep it - it is confirmation of your purchase.

How do I get car parking or camper/caravan tickets?

• Car Parking and campervan/caravan tickets will be available to purchase in the same transaction as festival tickets. Car parking tickets will cost £5 per vehicle and campervan/caravan tickets will cost £45 per vehicle. Only campervans or caravans with fitted sleeping, and washing or cooking facilities will be allowed into the campervan field. Please check the website for details of which types of vehicles can use these fields.
• If you decide to buy a car park or campervan ticket at a later date, once your festival ticket sales have been confirmed, you can telephone 0870 165 2005 to make the purchase.  You will be required to give the operator the reference number confirming that you have bought festival tickets.
• Car park tickets and campervan tickets must be purchased in advance, and will be sent out with your festival tickets and routing stickers.  

How many tickets can I buy?

• Tickets sales will be restricted to two per person - and a maximum of two per telephone call. Each transaction will be thoroughly checked, and duplicate transactions will be declined - if not at the time of sale, at a later stage when they are identified.
• When you purchase your two tickets, you need not be one of the named people - they may be purchased for two other people, but you will not then be able to make any further purchase for yourself.
• There will be cases where there may be more than one purchase from an address which has multiple occupancy. While that is not a problem, such cases will be checked to ensure there are no duplicate purchases.

Do children of 12 and under need tickets?

• Children aged 12 and under when they arrive at the Festival, and when accompanied by a ticket holding adult, are free and do not need a ticket.
• It would be wise to bring ID, such as a CitizenCard, if the child looks over the age of 12 - otherwise they may not be admitted.

What about children of 13, 14 and 15?

• In addition to the two tickets an adult can purchase in their own right, they will also be able to buy a maximum of two “Child tickets”. These tickets are for children aged 13, 14 and 15, who must be accompanied at the entry gate by that adult. 
• “Child tickets” will be the same price as adult tickets.
• “Child tickets” can be bought by the responsible adult accompanying the child, who may have a different surname from that adult. So a parent can buy child tickets for one of their offspring and a friend.
• You can not buy more than two “child tickets”.

What if I live outside UK?

• Overseas ticket sales will be handled differently from UK ticket sales.  If you are permanently living abroad, you can only buy tickets online, or by telephoning + 44 1159 934 163 using a credit card. No UK sales will be accepted using this process. Eire is treated as overseas for the purpose of ticket sales.
• Tickets for overseas sales will not be sent out by post, but can be collected from an office near the festival site between Wednesday morning, June 22^nd and Sunday morning, June 26^th 2005. Details of the collection arrangements and the checks that will be carried out will be sent to overseas ticket purchasers. For details of overseas ticket collection.

What information do I need when buying tickets?

• The name and full address of each Festival attendee must be given at time of booking, (i.e. the ticket holders’ addresses and not that of the card holder buying the tickets, if they are different.) Tickets booked by someone not going, (e.g. parent etc) who is booking for two other people will have the tickets posted to the 1st named ticket holder.
• As there will be no refund once tickets are printed, and no option to change the names of the Festival attendees once ticket sales are confirmed, please be sure all details are accurate when booking tickets. 
• You will need your debit card to hand to give all the necessary information to complete your purchase.
• If you change your address between completing the sale and May 13th, please telephone 0870 120 0332. You will not be able to change the name on the ticket.

What ID do I need to get into the Festival?

• All tickets will be personalized and checks will be made at the gates comparing the information printed on the ticket with approved ID. If the ID does not match the information on the ticket you will be refused access to the Festival.
• Every ticket holder will be required to present their personalised ticket, along with one of the following forms of ID - a new photo style driving license, or a government approved photo ID bearing the PASS hologram, such as the Citizen Card. You can apply for a Citizen Card on-line through this link - www.citizencard.net/glastonbury, however from 2nd June a surcharge of £15 applies to ensure you receive your card in time for the Festival and no applications can be made after Thursday 16th June.
• Children aged 12 and under, and “Child” ticket holders, will not need entry ID if accompanied by the adult ticket holder.
• Overseas Bookers – Non UK residents may present a Domestic, Foreign or International Photo Driving licence, a CitizenCard, or a Government Approved National Identification Photo Card from their country of residence.

How soon will money be processed?

• The debit card sales will be put through immediately and certainly within two working days of the sale being confirmed.
• If there are insufficient funds in an account to honour the sale, it will be rendered void and the tickets will be reallocated.  Any transaction that results in a charge back or payment dispute will be cancelled.
• Cheques will be banked immediately they are received.

How/when will tickets be distributed? 

• Tickets will be sent out via secure mail to the addresses specified when making the sale, and a signature will be required on the point of the delivery.
• Tickets will start to be dispatched by the ticket agency over a two week period starting 1st June.
• If you are not at home when the courier calls, a card will be left giving you instructions on how to contact the courier company to arrange for re-delivery, either to your home address on another date or an alternative address where you will need to provide ID at the point of delivery. 

What to do if there are problems with the transaction or the tickets are not delivered?

• Please contact the ticket agency on telephone number0870 120 0332 (+44 1159 934 419 if overseas) .
• If the tickets are delivered to ticket holders, and subsequently lost, destroyed or misplaced, there is no facility to replace them. Sorry.

Can I cancel or return my tickets?

• Ticket orders can be cancelled and ticket price refunded until 6.00pm on May 13^th.
• Telephone 0870 120 0332 to cancel your ticket (+44 1159 934 419 if overseas).
• Tickets may not be transferred to another name.
• There is no facility to deal with cancelled orders after 6.00pm on 13^th May, nor to return tickets. 
• It is not expected to have a further issue of tickets for sale.

How do I buy a ticket if I am a Central Somerset resident?

• The first and best option for local residents to secure tickets is to follow the same procedures as everybody else – online or by phone on April 3^rd. 
• A limited number of tickets for people resident in Central Somerset, who have been unable to buy tickets through the ticket line or the website, will be available.  Details of who can apply and how to apply will be announced in local newspapers.
• The numbers of tickets held back are significantly reduced from 2004, as some local residents who purchased tickets through this concession attempted to sell-on these tickets. 

How do I buy the Sunday tickets for local residents?

• Festival tickets are made available exclusively to residents of Central Somerset to come to the Festival for one day, on Sunday 26^th June 2005. Details of how to apply will be advertised in the local press.
• The £45 ticket price includes travel to and from the site on special buses from nine local towns. You can not come by your own transport – using the buses is a condition for the sale of these tickets.

Terms and Conditions

• No refunds other than the cancellation of show. This ticket is non - transferable.
• Artist line-up and billed attractions may be subject to change.
• In order to facilitate the security, safety and comfort of all guests the Licensee reserves the right to refuse admission and refund the ticket value. Please refer to your Fine Guide for Information on articles that will not be allowed onsite.
• Admission is at Ticket Holders own risk. The Licensee will not be held liable for any loss, injuries or damages sustained at this event including damage, theft or losses to property and motor vehicles, if the cause is due to the negligence of the ticket holder or the unforeseeable actions of other patrons.
• Duplicate tickets will not be issued for lost or stolen tickets.
• This ticket is only valid when purchased from official agents. Tickets bought from other sources will be refused admission.
• This ticket is only valid for the person detailed on the front of the ticket. Upon entry to the site you will need to validate this ticket with approved photo ID. Approved photo ID includes a photo style driving license or government approved ID card bearing the 'PASS' hologram. ID cards may be obtained from www.citizencard.net/glastonbury, however from 2nd June a surcharge of £15 applies to ensure you receive your card in time for the Festival and no applications can be made after Thursday 16th June.
• Strictly no trading allowed on Festival Site without the Festival's consent.
• Wristbands removed from wrist or tampered with will be rendered invalid and will not be replaced. Lost or missing wristbands will not be replaced.
• A condition of sale is ticket holders consenting to being filmed and sound recorded for TV, video, DVD, webcast and other public broadcast as part of the audience or by onsite CCTV.
• Glastonbury Festival will endeavor to cancel all bookings made using multi-hit software or programs. Festival organizers want to ensure that all those who wish to be at Glastonbury 2005 have a fair and equal chance of becoming a ticket holder.

Information and Notification

• Cars, Caravans and Camper Vans require a separate ticket (Please see Fine Guide Leaflet for Details).
• Do not buy tickets from street traders and unauthorized agencies. Tickets are security printed - any attempt to pass on any other ticket will lead to automatic refusal at the entrance. Beware of forgeries.
• Official merchandise will be available on site. Please do not buy from unlawful street traders.
• Please use the toilets and urinals and do not pollute the streams and hedges.
• Please use the litterbins and recycling points provided.
• Vehicle checks will be in operation.
• Persons suspected of carrying items that may be used in an offensive or dangerous manner, or carrying out illegal activities within the site may be searched.
• Animals, Fireworks and the Burning of Plastics are not permitted.
• To protect your own safety and those of other guests, please act responsibly.
• Medical Matters are dealt with by Festival Medical Services this is a separate organization to Glastonbury Festivals 2005 Ltd, which is not therefore responsible for any problems arising.
   

WARNING: EXCESSIVE EXPOSURE TO LOUD MUSIC MAY CAUSE DAMAGE TO YOUR HEARING.

Guide to Glastonbury

Glastonbury Camping Guide

Glastonbury History 19/9/1970 to Present